| OPTION 1 |
OPTION
2 |
OPTION
3 |
| All managers complete set questions and a summary is assessed
by an independent advisor or the Directors |
Base: - Business Excellence Model
- ISO9001 standard (or ISO9004)
- Industry standard such as
Public .
Relations CMS2
Assessment summary provided by the specialist / consultant |
Unique model normally based on Business Processes and Results. Can be based on disciplines or industry best practice and maybe quite simple
Assessment provided by the consultant usually feeds into a workshop to agree action plans |
| Quick and easy. Good to trigger an improvement project. |
Fairly thorough and understandable by everyone |
As good as it gets short of a full 'due diligence' type audit by a team of (financial and operational) specialists |
| Generally a useful thermometer but does not take you on a 'journey'. Useful for periodic checks |
The answers or score will reflect the type of business and how one company compares to a norm. This maybe all the organisation wants! |
Value of the feedback, especially if strategy and objectives are clear can be several times greater than other options |